“EMRSVE, LDA”, hereinafter referred to as “EMRSVE”, recognizes the importance of protecting personal data. We value transparency and trust, building lasting relationships with our users based on responsibility and mutual respect.
This privacy policy explains the processes of collecting, processing, and protecting personal data. For additional clarification, you can contact us using the means provided in section 1.1.
By using our website, you agree to the terms described in this policy.
Company Identification
1.1. This website and privacy policy are managed by:
Company: EMRSVE, LDA
Headquarters: Rua Damiao de Gois, No 23, 9 Esq. Amadora 2650-323
Tax Identification Number (NIF): 518743667
Data Protection Officer Contact: wassim@emrsve.com
Questions and clarifications: wassim@emrsve.com
Principles
2.1. Respect for the User’s Will
We respect the privacy and security of your personal data, ensuring autonomous and simple management of your preferences. If you disagree with any part of this policy, you may object at any time by contacting us using the methods outlined in section 1.1.
2.2. Best Practices
As the controller of personal data, EMRSVE determines the purposes and means of processing, including applicable security measures. We ensure data is processed in Portugal lawfully and transparently, complying with all best practices in data protection.
2.3. Strict Necessity
We only process personal data strictly necessary to achieve the specific purposes for which it was collected, without exceeding the original intent.
Collection and Processing of Personal Data
3.1. Personal data collected by EMRSVE are those that the user voluntarily and expressly provides in website forms.
3.2. Data that may be collected include: name, gender, date of birth, email, phone number, address, and tax identification number (NIF).
Purpose of Data Processing
4.1. Personal data is collected strictly for use in connection with website services, customer management, user experience improvement, direct marketing, and customer support.
4.2. EMRSVE uses the collected data to maintain a close relationship with users, offering relevant content related to our products and services. The data collected is appropriate and limited to what is necessary for the defined purposes.
4.3. Personal data may be used to:
a) Process orders placed through the website;
b) Provide customer support;
c) Facilitate future orders and benefits of account registration;
d) Send newsletters, after subscription;
e) Improve browsing experience through cookies, ensuring proper website functionality;
f) Conduct targeted advertising through external platforms (social media, Google, and partners).
4.4. Mandatory fields are indicated with asterisks whenever the data is essential for fulfilling contractual obligations, providing requested services, or complying with legal requirements.
4.5. Data may be shared with EMRSVE’s service providers, judicial, tax, and regulatory authorities to comply with legal obligations.
Consent
We respect the user’s decisions regarding the processing of their personal data. For any inquiries or objections, please contact us at wassim@emrsve.com.
User Rights
6.1. To exercise rights of access, rectification, deletion, or blocking of personal data, contact us at wassim@emrsve.com.
6.2. You may object to data processing for direct marketing by adjusting your preferences in your account area on our website or by emailing us at wassim@emrsve.com.
Security
7.1. EMRSVE uses appropriate technical and organizational measures to protect personal data against unauthorized access or data loss.
7.2. Nonetheless, we recommend that users implement additional security measures (antivirus software, firewalls), as internet data transmission is not completely secure.
Retention and Processing Period
8.1. Personal data is retained for as long as necessary for the purposes indicated, unless legal requirements mandate longer retention periods.
8.2. When personal data is no longer needed, it will be deleted or anonymized so that identification is no longer possible.
For further information or to exercise your rights, contact us at: wassim@emrsve.com.